Shipping & Services Policy
At Aura by Rimsha, we are committed to delivering your orders quickly, safely, and reliably across Pakistan.
📦 Shipping Coverage
- We offer nationwide delivery across Pakistan.
- All orders are processed and shipped from our facility in Rahim Yar Khan or Faisalabad.
⏱️ Delivery Time
- Orders are typically delivered within 3 to 5 working days.
- Delivery time may vary depending on your location and courier service.
- During sales or peak seasons, delivery may take slightly longer.
🚀 Order Processing
- Orders are processed within 24 hours after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
💵 Payment Options
We offer multiple convenient payment methods:
- Cash on Delivery (COD)
- Bank Transfer / Online Payment (if applicable)
📞 Order Confirmation
- Our team may contact you via call or WhatsApp to confirm your order.
- Please ensure your contact details are correct to avoid delays.
📍 Order Tracking
- Once your order is shipped, you will be provided with tracking details and ID.
- You can also contact our support team for updates.
🚫 Failed Deliveries
- If the customer is unavailable at the time of delivery, the courier may attempt re-delivery.
- If the order is not received after multiple attempts, it may be returned to us.
💰 Shipping Charges
- Shipping charges (if any) will be displayed at checkout. We charge 250 rupees for 1 product and additional 100 rupees for each extra product.
- Shipping charges are non-refundable in case of returns or cancellations.
⚠️ Important Notes
- Please inspect your parcel at the time of delivery.
- Aura by Rimsha is not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances.
📞 Support
For any shipping-related queries, feel free to contact us:
📱 0304-7773498
📍 Office E5, Block B1, Phase 1, Etihad Garden, Rahim Yar Khan